Bradford White
Bradford White RG2 (Atmospheric)
Atmospheric gas · Defender Safety System®
50Gallons
Type
Atmospheric gas
Capacity
50 gal (189 L)
First-hour
81 gal
Warranty
6-yr (10-yr avail.)
ENERGY STAR Heat Pump Water Heaters
Heat Pump Water Heater
+ In-House Rebates
Cut hot water bills up to 60% with an ENERGY STAR heat pump water heater, installed by Megacity HVAC — 27 years across Toronto.
24/7 Emergency Water Heater Repair
Serving All Toronto Neighbourhoods
TSSA Certified Technicians
5.0 Google & HomeStars
Customer Reviews·
5.0 / 5.0 · 104+ Google reviews
Hybrid Water Heaters, Explained
What a Heat Pump Water Heater Is, and Who It Suits
A heat pump water heater does not generate heat. It moves it, pulling warmth out of the surrounding air and pushing it into the tank, the same way a fridge works in reverse. That is why it draws a fraction of the electricity a standard electric tank does. The trade-off is that it needs air to work with, so it suits an unfinished basement with room around it rather than a sealed utility closet, and it cools that space slightly while it runs.
We install ENERGY STAR-certified models, and we check panel capacity before quoting, because that is the thing that most often turns a straight swap into a two-visit job. If you are still deciding between this, a standard tank, and tankless, start on our water heater replacement and installation page — it compares all three. For rent-versus-own, see Enbridge Sustain versus a rental contract.
Heat pump water heater installation
Standard gas & electric tank replacement
Tankless water heater installation
Emergency water heater repair (24/7)
ENERGY STAR-certified models
Electrical panel assessment & upgrade
Venting changes and code compliance
Annual water heater maintenance
Same-day diagnostics and repair
Lease-to-own with $0 down
24/7 Emergency
Hot water failure handled day or night — no extra fees for evenings or weekends.
Upfront Pricing
A fixed price before any work starts.
TSSA Certified
Licensed, background-checked technicians and full manufacturer warranty support.
5.0★ · 100+ Reviews
Top-rated on Google and HomeStars, serving Toronto since 1999.
Equipment We Install
The Water Heaters We Install in Toronto
Gas tanks, hybrid heat pump, and tankless water heaters we install across Toronto & the GTA — with manufacturer-published specs.
John Wood
John Wood ProLine AV
ProLine · Atmospheric gas · Canadian-made
40Gallons
Type
Atmospheric gas
Capacity
40 gal (151 L)
First-hour
67 gal
Warranty
6-yr (8-yr Master)
GE
ENERGY STARGE Profile GeoSpring Hybrid
GeoSpring · Hybrid heat-pump · ENERGY STAR®
50Gallons
Type
Hybrid heat-pump
Efficiency
Up to 4.3 UEF
First-hour
77 gal
Warranty
10-yr tank & parts
All specifications are published by the manufacturer. We install and service these systems across Toronto & the GTA.
Our Process
What to Expect From a Water Heater Install
1
Book a Free Estimate
Tell us your setup — fuel type, basement size, household size. We dispatch a tech with what we need.
2
On-Site Assessment
We check your panel capacity, existing venting, and basement conditions.
3
Upfront Quote
A clear, all-in price before anything starts. You approve first.
4
Install & Commission
Old unit out, new unit in. Electrical, venting, commissioning, and a full draw-temperature test — same day.
Diagnostics
Water Heater Problems We Fix Every Day
Most are solved same-day with parts we carry on our trucks.
No Hot Water
Failed pilot, tripped thermostat, heating element burnout, or a dead gas valve — the most common emergency call. Most resolved same day.
$150 – $450
Lukewarm Water Only
Sediment buildup reducing heat transfer, a weak heating element, or a thermostat set too low. Common in Toronto homes with hard water.
$100 – $350
Water Heater Leaking
Corroded tank wall, failed pressure relief valve, or loose fittings. A leaking tank over 10 years old usually warrants replacement.
$100 – $400
Rumbling or Popping Sounds
Sediment at the bottom of the tank crackling under heat. A flush may solve it; heavy sediment build-up often means it is time for a new unit.
$100 – $300
Pilot Light Will Not Stay Lit
Thermocouple failure, draft issues, or a dirty pilot orifice. Common on tanks over 8 years. Usually a straightforward repair.
$150 – $350
Running Out of Hot Water Fast
Tank undersized for current household, sediment reducing capacity, or a failed dip tube. We size the replacement correctly the first time.
$150 – $500
Brands We Install
Trusted Equipment Brands We Install & Service
Authorized Lennox Dealer — with experienced installation, repair, and maintenance across our supported HVAC and water-heater brands.
FUJITSU
JOHN WOOD
$0
Down
Trusted Partner
Lease-to-Own Through Enbridge Sustain
As a certified Enbridge Sustain Trusted Partner, we can install your new heat pump water heater with nothing down on approved financing.
- No upfront cost — $0 down on approved credit
- Maintenance and repairs included for the term
- Predictable, manageable monthly payments
Common Questions
Heat Pump Water Heater — FAQ
What is a heat pump water heater?
A heat pump water heater (HPWH or hybrid water heater) uses electricity to move heat from the surrounding air into the water tank — similar to how a fridge moves heat out, but in reverse. It uses 60-70% less electricity than a standard electric tank, and roughly half the operating cost of a gas tank. Most units look like a slightly taller standard tank with a heat pump module on top.
How much does a heat pump water heater cost in Toronto?
Heat pump water heater installs in Toronto run $3,500 to $5,500, depending on tank size (50, 65, or 80 gallon) and whether your existing setup needs venting changes. Larger homes (4+ people) usually need an 80-gallon unit. Free in-home estimate confirms exact pricing.
Are there rebates for heat pump water heaters in Ontario?
In-house rebates available — ask at your quote. We don't file government rebate paperwork for customers. Government programs such as Home Renovation Savings set their own rules, so check the program's own site for what applies to your home.
How much do they save on hot water bills?
A typical Ontario household using 60-80 gallons per day saves $200-$400 per year on hot water with a heat pump water heater versus a standard electric tank, and $100-$200 versus a gas tank. Over the unit's 12-15 year life, that adds up to $2,500-$5,000 in savings.
Do they work in cold basements?
Yes. Heat pump water heaters operate efficiently down to ~7°C ambient air temperature. Most Toronto basements stay at 12-18°C year-round. They run as standard electric resistance below ~7°C as backup. They actually help dehumidify the basement during summer — a common comfort win.
How long does install take?
Most HPWH installs are completed in one day — typically 4 to 6 hours. This includes draining and removing the old tank, installing and venting the new unit, electrical connection (most need a dedicated 240V circuit), and full system commissioning. We also test the heat pump module and confirm draw temperatures.
Can I add a HPWH if I have gas service?
Yes. Many Toronto homeowners are switching from gas tanks to electric heat pump water heaters because the operating cost is now competitive (and often lower) compared to natural gas. The choice depends on your panel capacity and basement layout — we assess this during the estimate.
What brands do you install?
We install ENERGY STAR-certified heat pump water heaters from established manufacturers such as A.O. Smith and GE. For conventional gas water heaters, we also install John Wood and Bradford White. We carry common parts so we can service any unit we install.
Get In Touch
Get a Free Water Heater Estimate in Toronto
Tell us what your water heater is doing and we will get back to you fast. Same-day service available across Toronto and the GTA — or call and talk to a real person now.
Call 24/7(416) 286-5665
Rated5.0★ on Google & HomeStars