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Enbridge Sustain Trusted Partner
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5.0 Google · 5.0 HomeStars
Serving Toronto & the GTA Since 1999
24/7 Emergency Service
Enbridge Sustain Trusted Partner
Licensed & Insured · TSSA Certified
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Water Heater Guide

Rent, Lease-to-Own or Buy a Water Heater in Toronto?

Three ways to pay for hot water: rent it, lease it to own through Enbridge Sustain, or buy it outright. This page shows who owns the unit, who fixes it, how each one ends, and the questions to get answered in writing before you sign.

Quick Answer: Rent, Lease-to-Own or Buy

Buying means you own the unit from day one. Enbridge Sustain lease-to-own is $0 down, runs 180 months, and includes maintenance, repairs and warranties for the term, with Sustain owning the equipment until you buy it out. A rental depends entirely on your contract. Whichever you choose, get the total payable, the buyout and the yearly change in writing first.

Enbridge Sustain terms checked September 19, 2026 at enbridgesustain.com.

Side by Side

Three Ways to Pay for a Water Heater

Comparison of Enbridge Sustain lease-to-own, buying, and an existing rental
Enbridge Sustain lease-to-ownBuy outrightAn existing rental
Who owns the water heater during the termEnbridge Sustain owns it for the length of the contract. You can choose to buy it out.You own it from day one.Check your contract. Many rentals stay with the rental company.
Repairs and maintenanceMaintenance, repairs and warranties are included for the contract term.You pay for repairs after the manufacturer warranty. Ask about labour warranty.Check what your contract covers and what it does not.
How long it runsA total term of 180 months (15 years).One payment. No term.Ask for the term and how it renews.
Upfront cost$0 down for approved residential customers.The full installed price.Usually none.
Getting out earlyAsk for the written buyout schedule before you sign.Nothing to exit.Ask for the buyout amount in writing.

Enbridge Sustain terms from enbridgesustain.com (Offers and Lease-to-own pages), checked September 19, 2026. Your written agreement controls. Approved credit and residential customers only.

Before You Sign

Get These Seven Answers in Writing

  • The monthly payment, and exactly how it can change each year.
  • The total amount payable over the whole term, and the annual percentage rate, if the agreement states one.
  • The estimated retail price of the equipment, so you can compare it with a cash quote.
  • The buyout amount today, and how it changes each year.
  • Who owns the equipment during the term, and what happens when you sell the home.
  • What repairs, parts, labour and maintenance are covered, and what is not.
  • How you cancel, and your legal cancellation period.

These questions work for any rental, lease or financing offer, ours included. If a company will not put the answers in writing, that tells you something. See our Enbridge Sustain page and water heater replacement for how we quote.

Common Questions

Rent vs Lease-to-Own FAQs

What is the difference between renting, lease-to-own and buying a water heater?
With a rental you pay monthly and the equipment usually stays with the rental company. With Enbridge Sustain lease-to-own you pay monthly over a 180-month term, Sustain owns the equipment during the term, and you can choose to buy it out. Buying means you pay the installed price up front and own the unit from day one.
Who owns the water heater during an Enbridge Sustain lease?
Enbridge Sustain owns the equipment for the length of the contract. Customers may opt to buy out the equipment. Maintenance, repairs and warranties are included for the duration of the contract, according to Enbridge Sustain's published terms.
How long is an Enbridge Sustain lease-to-own term?
Enbridge Sustain's published terms describe a total term of 180 months, which is 15 years.
Is lease-to-own cheaper than paying cash?
Not usually in total dollars, because a lease includes a finance charge. What you get is $0 down and service and repairs included for the term. Ask for the total amount payable and the annual percentage rate in writing, and compare them with a written cash quote for the same water heater.
I already rent my water heater. Can I switch?
Often, yes. Ask your current company for the buyout amount and any exit terms in writing, then compare that with a written replacement quote from us. Call (416) 286-5665 and we will price it both ways.
Are there rebates for a heat pump water heater?
Program terms change, so we do not quote rebate amounts here. Check the current Home Renovation Savings program at homerenovationsavings.ca and confirm eligibility before you buy. Ask us about our in-house offers at your quote.

Get It Priced Both Ways

Tell us what you have now. We will write up a purchase price and the Enbridge Sustain terms side by side, so you can compare them with your current contract.

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Proudly serving Toronto & the Greater Toronto Area from our East York office since 1999.

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885 O'Connor Dr, East York, ON M4B 2S7
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